We apologise for our slow response if you have tried to reach any of the members of the core team between May 23 and 25; we’re all at the University of Aveiro in Portugal, attending the 1º Portuguese Workshop on Communication, Education and Training in Second Life® which we co-sponsor and are speakers there at several sessions.
If you need urgently to get in touch with anyone from the management, feel free to get in touch with Jeff Bush (in-world avatar name: Jeff Brooks) in New York City, who will be happy to help you out with any request.
Edit: You can download an old PDF with the sessions and speakers.